Your privacy is important to us, and we are committed to protecting your personal information. Here in this policy we are letting you know about all the ways we could use your information, so you can make an informed choice regarding whether you will visit this website.
We collect your name and email when you subscribe to our email newsletter or complete our contact form. When you order a product or sign up for a program on this site, we collect your name, email address, mailing address, and phone number. Your credit card information and/or banking account information is held by our payment processor, PayPal, and we do not have access to those numbers.
We use your name and email to send you periodic emails, including email newsletters and occasional business announcements and updates. If you buy a virtual product or sign up for a program, we use your contact information, including your email, to deliver the program to you. If you buy a physical product, we use your mailing address to ship you the product. We may use your phone number to process your transaction. We may use your phone number and/or email to contact you about your order. If you use any of the contact forms on our website, your information (name, email, message) may be scanned to determine if the message contains spam before we receive your information.
If at any time you would like to unsubscribe from receiving future emails, we include the one-step unsubscribe instructions at the bottom of each email. It’s easy to unsubscribe – you just click on a link.
We use various security measures to maintain the safety of your personal information, including hosting your name and email using a password-protected, secure service. The third party services we currently use to host your personal information are: MailChimp, E-junkie, PayPal, Hello Bar, and Google. These services keeps your information confidential, will not sell or share your information, and will not contact you directly except as specified in separate agreements with you. We use the secure service e-junkie as our shopping cart, and to deliver virtual products. We use PayPal as our payment processor, who stores your private financial information (credit card numbers, banking account information), as per their agreement with you. As we said above, we do not have access to your financial information on PayPal.
We will not trade, share, or sell your information to any other company, except that we do share your information with specific third parties who assist us in taking care of you (such as the email hosting service and cart service above). These third parties all agree to keep your information confidential. We will also release your information as required by law and if necessary to protect our legal rights and/or to comply with a judicial proceeding or court order, to prevent threats to others or illegal activities, or to prevent abuse of this website. .
European Union / Switzerland Residents Privacy Rights
The European Union enacted the General Data Protection Regulation (GDPR), which gives individuals in the EU/EEA and Switzerland the right to correct, update, review, or delete their personally identifiable data. If you would like to make such a request, please contact us at Support@ConnieSolera.com. Connie Solera, LLC is located in the United States and any data you submit will be transferred to the United States. If you are an European Union resident and you are dissatisfied with how we have managed a complaint, you are entitled to contact your local data protection authority.
Our data retention policy is that members of the EU have control over us deleting your data; in other words, we will keep your data until you tell us to delete it. For tax purposes, we are required to keep the names and other financial and transactional information about anyone who makes a purchase for six years after any transaction. For legal compliance purposes, we are required to keep the files regarding any dispute as long as the dispute is pending.
California Residents Privacy Rights
If you are a California resident, under “Shine the Light law” (Cal Civ Code Section 1798.83) you can request the disclosure of certain personal information that we have disclosed to third parties for marketing purposes in the last year, if any. To make a request, contact us at Support@ConnieSolera.com.
Information Regarding Children
We do not collect any information from anyone under 13 years of age. This website, products and services are not directed to people who are under 13 years of age. provided us with personally identifying information, and we will delete such information from our files.